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Help center
The package uploaded. Why is the app not updated?
Check the current version, prerelease and schedule. Upload success does not mean the served package changed.
Why the old version remains after upload
Save prerelease only retains a candidate; scheduled releases continue serving the old package until the scheduled time. Check Version releases in app details. To publish manually, select Publish now on the pending version and confirm.
If Release incomplete or Awaiting reconfirmation appears, read the record's message before retrying. Use Review and reconfirm for a current-version conflict. Upload completion is not publication success.
Check the current Android and iOS versions separately, then download and inspect each package on the target device. Sharing a download page does not update both platforms at once. Downloads already started keep the old version; new downloads use the published version.